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HomeHIPAA Notice

HIPAA Notice of Privacy Practices

Effective May 8, 2026 · Last updated May 8, 2026

Placeholder. This Notice is a working draft adapted from the HHS model NPP. It must be reviewed by pharmacy counsel and signed off by the pharmacist-in-charge before public posting and before any patient acknowledgment process.
Scope of this Notice. This Notice applies to prescription and clinical services provided at the GWB Pharmacy pharmacy located at 4211 Broadway, Suite 27, New York, NY 10033. The online over-the-counter store at gwbpharmacy.com does not collect, store, or transmit Protected Health Information (PHI), and nothing you enter there is retained on this site's servers. This website is over-the-counter only and does not store prescription information. Our secure prescription handoff is not switched on yet, so please call the pharmacy or come to the counter for anything involving a prescription — we will not ask you to type it here.

Our duties

GWB Pharmacy LLC is a covered entity under the federal Health Insurance Portability and Accountability Act (HIPAA). We are required by law to maintain the privacy and security of your Protected Health Information, to give you this Notice of our legal duties and privacy practices, to follow the terms of the Notice currently in effect, and to notify you in the event of a breach of unsecured PHI.

How we use and disclose your PHI

We may use and disclose PHI without your specific authorization for the following purposes:

  • Treatment. To dispense prescriptions, counsel on use, identify interactions, and coordinate care with your prescriber.
  • Payment. To bill and collect payment from you, your insurance plan, or a third-party payor.
  • Health care operations. Quality assessment, staff training, accreditation, licensing, and routine business activities.
  • As required by law. Including reporting to public health authorities, the FDA, or in response to a valid court order or subpoena.
  • Appointment reminders and refill notices. Through the contact channel you have selected.

Other uses and disclosures will be made only with your written authorization, which you may revoke in writing at any time.

Your rights

  • Access. Request and inspect your PHI; request a copy in a designated record set.
  • Amend. Request a correction to PHI you believe is inaccurate or incomplete.
  • Accounting of disclosures. Request a list of certain disclosures we have made of your PHI.
  • Restrict. Request that we restrict certain uses and disclosures. We will accommodate reasonable requests when required by law.
  • Confidential communications. Request that we communicate with you by alternative means or at an alternative location.
  • Paper copy. Request a paper copy of this Notice at any time.
  • File a complaint. File a complaint with us or with the U.S. Department of Health and Human Services if you believe your privacy rights have been violated. We will not retaliate.

How to exercise your rights

To exercise any right, contact our Privacy Officer in writing at GWB Pharmacy LLC, 4211 Broadway, Suite 27, New York, NY 10033, or by email at gwbpharmacy@gmail.com. We will respond within the time required by law.

Changes to this Notice

We reserve the right to change this Notice and to make the revised Notice effective for PHI we already have, as well as for PHI we receive in the future. The current Notice is posted in the pharmacy and on this page. The effective date is shown at the top.

Complaints to HHS

You may file a complaint with the Secretary of the U.S. Department of Health and Human Services, Office for Civil Rights, 200 Independence Avenue SW, Washington, D.C. 20201, or by visiting hhs.gov/hipaa/filing-a-complaint.

Contact

Questions about this Notice or our privacy practices? Contact our Privacy Officer at (212) 933-0082 or gwbpharmacy@gmail.com.