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Accessibility

Last updated: May 18, 2026

Statement of intent. Conformance is a moving target; this page describes our practices and commitment. A formal third-party WCAG audit is planned before launch.

Our commitment

GWB Pharmacy LLC is committed to making gwbpharmacy.com usable by as many people as possible. We aim to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.2 at the AA level. Healthcare access shouldn't depend on whether you can see, hear, or use a mouse.

What we’ve done

  • Text and UI contrast tested against WCAG 2.2 AA across all four palettes (retail, heritage, apothecary, clinical, wellness) and the dark utility bar — secondary text colors were darkened in May 2026 so every label clears the 4.5:1 ratio.
  • A "Skip to main content" link is the first focusable element on every storefront page (visually hidden until focused).
  • Keyboard navigation supported throughout — tab through the header, search, product grid, cart, and checkout without a pointing device.
  • Form fields have visible labels and associated <label htmlFor> bindings, not placeholder-only labels. Required fields are marked visually and announced; format hints (e.g. date of birth) are tied to the input via aria-describedby.
  • Choice sets — delivery method at checkout, one-time vs. subscribe on a product — use proper role="radiogroup" semantics so screen readers announce the options and selection.
  • No interactive controls are nested inside links. Product cards use a stretched-link overlay so the "Add" and "Save" buttons stay independently operable by keyboard and assistive tech.
  • Touch and click targets are at least 24×24 CSS pixels (WCAG 2.5.8).
  • Visible focus rings on every interactive element. The Tailwind v4 palette tokens in app/globals.css define --primary as the focus outline color.
  • Animations and transitions respect prefers-reduced-motion — they are reduced to near-instant for visitors who request less motion.
  • Status messages (form errors, cart updates, order confirmations) use semantic role="alert" / role="status" so screen readers announce them.
  • Tabular figures and currency rendered with font-variant-numeric: tabular-nums so amounts align in screen readers and visually.

What’s still in progress

We’re working toward full conformance. Known gaps we’re actively addressing:

  • Comprehensive, descriptive alt text for all product images as real photography replaces placeholders.
  • Mobile-specific reflow testing across screen reader pairings.
  • A formal independent WCAG 2.2 AA audit before the production domain cutover.

If something blocks you

We want to know. If any part of the site is hard or impossible to use:

  • Email gwbpharmacy@gmail.com with the page URL and what you were trying to do.
  • Call us at (212) 933-0082 and we'll place the order or answer the question for you over the phone.
  • Stop by the counter at 4211 Broadway, Suite 27, New York, NY 10033 (Easier access from 408 Fort Washington Ave Entrance) — a pharmacist is on staff all hours.

We aim to respond to accessibility reports within two business days and to fix substantive issues within 30 days.

Third-party services

Some pieces of the site (payment processing via Stripe, shipment tracking via USPS / UPS) are operated by third parties whose accessibility we don't control. If you hit a barrier inside one of those flows, please tell us — we'll find a way to complete the task with you directly.